Data Analytics Manager

Archived

- Lead Data-Driven Insight Generation - Stakeholder Collaboration - Team Leadership & Mentoring - Improve Reporting Infrastructure - Ensure Data Quality & Accessibility - Champion Data Literacy - Bachelor’s degree in a relevant field (e.g., Business Analytics, Statistics, Economics, Management Information Systems), or equivalent experience. - Strong proficiency in SQL and experience working with relational databases or cloud data platforms. - Hands-on experience with BI tools such as Tableau, Power BI, Looker, or similar. - Advanced Excel skills including pivot tables, charts, and statistical functions. - Proven experience using data to solve business problems and influence stakeholders at different levels. - Excellent communication and storytelling skills; able to present complex findings in a clear and actionable way. - Demonstrated experience managing or mentoring analysts or cross-functional teams. - Strong analytical mindset with a focus on accuracy, detail, and continuous improvement. - Experience with CRM platforms like Salesforce or Zendesk and understanding of support operations data. - Exposure to statistical or predictive modeling techniques. - Experience coordinating with technical teams (data engineers, data scientists) to define requirements or interpret results. - Interest in or knowledge of the video game or entertainment industry is a plus.